phjl is committed to protecting the personal data of every Filipino player on our platform. This Privacy Policy explains what data we collect, how we use it, who we share it with, and how you can exercise your rights under the Philippine Data Privacy Act of 2012 (Republic Act 10173).
These six principles guide how phjl handles the personal data of Filipino players at every stage of account registration, verification and ongoing platform use.
phjl is clear and open about what personal data we collect from Filipino players, why we collect it and how we use it. This Privacy Policy is published in full and updated whenever our practices change in a material way.
Personal data collected by phjl is used only for the purposes stated in this Privacy Policy. We do not repurpose Filipino player data for unrelated commercial activities without your explicit and informed consent.
phjl applies industry-standard technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration or destruction. Player data is stored on secured servers with access controls.
phjl collects only the personal data that is necessary to provide the phjl platform services to Filipino players, meet KYC obligations and comply with applicable Philippine regulations. We do not collect excessive or irrelevant data.
phjl maintains reasonable processes to keep Filipino player data accurate and current. You can update your account details through your phjl account settings or by contacting our support team at any time.
Filipino players have the right to access, correct, erase and port their personal data held by phjl, subject to applicable retention requirements. phjl provides clear processes for exercising these rights through our support team.
This Privacy Policy describes how phjl ("the Platform", "we", "us", "our") collects, processes, stores and protects the personal data of Filipino players and visitors to phjl.net. phjl operates as an online gaming platform serving Filipino adults aged 21 and above across the Philippines.
This Privacy Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. phjl has designated a Data Protection Officer (DPO) responsible for overseeing compliance with Philippine data privacy law.
By creating a phjl account, completing KYC verification, making a deposit in PHP, or otherwise using the phjl platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree, please do not use phjl.
Scope: This Privacy Policy applies to all personal data collected through the phjl website at phjl.net, the phjl mobile App, and all associated platform communications including email notifications and support interactions.
phjl collects personal data from Filipino players across several stages of the account lifecycle. The categories of data we collect are described in the table below.
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, Philippine government-issued ID number and type | Registration and KYC verification |
| Contact Data | Email address, Philippine mobile number, residential address in the Philippines | Registration |
| Verification Data | Scanned or photographed Philippine government ID, selfie image for liveness check | KYC process before first withdrawal |
| Financial Data | GCash or Maya account reference, Philippine bank account name and number for InstaPay or PESONet, PHP transaction history | Deposit and withdrawal processing |
| Gaming Activity Data | Game session records, betting history, win and loss amounts in PHP, bonus usage, sports betting selections | Ongoing platform use |
| Technical Data | IP address, device type, browser type, operating system , Philippine mobile network identifier, session timestamps | Automatic collection during site and App visits |
| Communications Data | Support chat transcripts, emails sent to phjl, survey responses, feedback submissions | When you contact phjl support |
| Responsible Gaming Data | Deposit limit settings, self-exclusion requests, session time preferences | When you use responsible gaming tools |
Sensitive Personal Information: Government-issued ID numbers and biometric data collected during KYC are classified as sensitive personal information under RA 10173. phjl treats these with the highest level of protection and processes them only for identity verification and regulatory compliance purposes.
phjl uses the personal data of Filipino players for the following purposes:
Under the Philippine Data Privacy Act of 2012, phjl processes personal data on the following legal bases:
Withdrawal of Consent: Withdrawing consent for optional processing, such as marketing emails, will not affect your ability to use your phjl account. To withdraw consent, update your communication preferences in your phjl account settings or contact our support team.
phjl does not sell your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:
No Unauthorised Third-Party Marketing: phjl does not share your personal data with advertisers, data brokers or any third party for their own marketing purposes without your explicit, separate consent.
When you make a PHP deposit or request a withdrawal on phjl, your transaction is processed through your chosen Philippine payment channel — GCash, Maya, InstaPay or PESONet. phjl receives transaction confirmation data and account reference information from these payment providers to credit or debit your phjl account balance accordingly.
phjl does not store full GCash wallet credentials, Maya account passwords or Philippine bank account login details on our servers. Financial reference data such as masked account numbers and transaction reference IDs are retained in phjl's secure transaction records for the minimum period required by Philippine financial regulations and anti-money laundering laws.
All PHP financial transactions processed on phjl are subject to BSP regulations governing electronic money issuers and payment system operators. In line with AMLA requirements, phjl may be required to report certain high-value or suspicious transactions to the appropriate Philippine financial authorities, regardless of player consent.
Transaction Records: Your complete PHP deposit and withdrawal history is available in your phjl account transaction log. If you identify a discrepancy in your transaction records, contact phjl support with the relevant transaction reference number for investigation.
phjl uses cookies and similar tracking technologies on the phjl website and App to ensure the platform operates correctly, to maintain your login session, and to understand how Filipino players use our platform so we can improve it. The main types of cookies used by phjl are described below.
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using phjl, but may affect some personalisation features. Essential session cookies required for platform operation and security cannot be disabled without preventing login.
phjl retains your personal data for the periods described below. Once a retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to your identity.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account and identity data | 5 years after account closure | AMLA and regulatory compliance |
| KYC verification documents | 5 years after account closure | Philippine KYC legal requirements |
| PHP transaction records | 5 years from transaction date | BSP and AMLA financial record requirements |
| Gaming activity records | 3 years after account closure | Dispute resolution and audit purposes |
| Support communications | 3 years from last interaction | Complaint handling and quality review |
| Marketing consent records | Until consent is withdrawn | Proof of consent under RA 10173 |
| Technical and log data | 13 months from collection | Security monitoring and fraud detection |
phjl applies appropriate technical and organisational security measures to protect the personal data of Filipino players against unauthorised access, accidental loss, alteration or disclosure. Our security measures include, but are not limited to:
Data Breach Notification: In the event of a personal data breach that is likely to prejudice the rights and freedoms of Filipino players, phjl will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will inform affected players without undue delay, in accordance with RA 10173.
As a Filipino data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phjl. To exercise any of these rights, contact our Data Protection Officer using the details in Section 13.
You have the right to be informed about how phjl collects and processes your personal data, as set out in this Privacy Policy.
You may request a copy of the personal data phjl holds about you, along with information about how it is being processed.
You have the right to request correction of inaccurate or incomplete personal data held by phjl about you.
You may request deletion of your personal data where it is no longer necessary for the purposes collected, subject to legal retention obligations.
You may request your personal data in a structured, commonly used and machine-readable format for transfer to another controller.
You may object to processing of your personal data for direct marketing or where processing is based on legitimate interests.
You have the right to be indemnified for damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained or unauthorised use of personal data.
You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe phjl has violated your data privacy rights.
Response Timeframe: phjl will respond to all data privacy rights requests within 15 business days of receipt. Complex requests may require additional time; you will be notified if an extension is necessary. We may need to verify your identity before processing any request.
phjl is strictly intended for Filipino adults aged 21 years and above. We do not knowingly collect personal data from any person under the age of 21. Age verification is a mandatory part of the phjl KYC process, and accounts found to belong to individuals under 21 will be immediately suspended and all associated personal data securely deleted or returned to the individual where legally required.
If you are a parent or guardian and believe your child has registered a phjl account or provided personal data to phjl without your knowledge, please contact our Data Protection Officer immediately at the contact details in Section 13. phjl will investigate the matter promptly and take appropriate remedial action.
21+ Only: The minimum age for all phjl account holders and players is 21 years old. phjl enforces this requirement through mandatory document-based age verification during the KYC process. Providing false age information to circumvent this requirement is a violation of phjl's Terms and Conditions.
phjl may update this Privacy Policy from time to time to reflect changes in our data processing practices, Philippine data privacy regulations, or platform services. The "Last Updated" date at the top of this page will be revised whenever material changes are made.
For material changes that significantly affect how we process your personal data or your rights as a Filipino data subject, phjl will provide advance notice via your registered email address at least 14 days before the changes take effect. For minor or clarificatory changes, updated Terms will be published on this page without separate notification.
Your continued use of phjl after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed of how phjl protects your personal data.
If you have any questions, concerns or requests relating to this Privacy Policy or the processing of your personal data by phjl, please contact our designated Data Protection Officer (DPO). The phjl DPO is responsible for overseeing compliance with the Philippine Data Privacy Act of 2012 and ensuring that your privacy rights are respected.
You may reach the phjl DPO by emailing [email protected] (plain text — not a clickable link). Please include your full registered name, your phjl account email address, and a clear description of your request or concern. Identity verification may be required before your request is processed.
For complaints that are not resolved to your satisfaction through the phjl internal process, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which serves as the independent data protection supervisory authority for the Philippines.
Response Commitment: The phjl DPO will acknowledge your privacy request within 3 business days and provide a full response within 15 business days of receipt. For complex matters requiring additional investigation, we will notify you of any expected delay and provide a revised timeframe.
Your personal data is protected under Philippine law when you play on phjl. Create your account today — Filipino adults aged 21 and above only.
For Filipino adults aged 21 and above only. Online gaming involves financial risk. Please play responsibly.